Cancellation Policy

A full 36 hours notice is required for cancelling appointments. If you cancel less than 36 hours before your appointment time, you will be billed for 50% of the cost of your appointment. Clients who fail to show up for a scheduled appointment (no show) are billed for the full cost of their session.

There are many reasons why someone may need to cancel, and many of these emergencies are unforeseeable. Cancellation fees may be waived in the event of a medical emergency, a loss in the family, or inclement weather.

Fee Payment

Payment for counselling services is due prior to the beginning of every session. A reminder email will be sent out the day of an appointment regarding payment. Please retain your invoice for your insurance or income tax claims, if applicable. Keeping track of your invoices for insurance and budgeting purposes would be advisable.

We accept Credit Cards, Debit Cards, and E-Transfers

Individual Counselling

Intake Session $195/ 90 min

Subsequent Sessions $150/ 50 min

Couples Counselling

Intake Session $235/ 90 min

Subsequent Sessions $195/ 50 min

Parenting Support

Intake Session $215/ 90 min

Subsequent Sessions $180/ 50 min

Please Note: Payment in full is required prior to each appointment.